Shipping policy
Fast & Reliable Delivery for Your Furry Friends
We know your pets can't wait for their new toys! Our goal is to process and ship your gear as quickly and affordably as possible.
Shipping Rates & Delivery Estimates
We ship all orders directly from our warehouse in Dallas, Texas.
Note: Delivery times are estimates and may vary slightly based on your local carrier.
Order Processing
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Processing Time: All orders are packaged and processed within 1โ2 business days.
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Operating Hours: We ship Monday through Friday (excluding major holidays). Orders placed over the weekend will process the following business day.
Order Tracking
Once your package ships, you will automatically receive a Shipping Confirmation email with your tracking number. Please allow up to 24 hours for the carrier to update your tracking status.
Lost or Damaged Packages
If your package arrives damaged or goes missing in transit, please email us immediately at hello@budgetpaws.usย with your order number. We will step in, contact the carrier, and send a replacement right away so your pet isn't left waiting!